Privacy Policy

Tresslo makes hair pieces and offers private styling. Protecting your personal data — and your concierge photos — is essential to earning your trust. This policy explains what we collect, how we use it, and the choices you have.

Effective date: July 2026

1. Information we collect

Account details such as your name, email, billing/shipping addresses, and phone number when you purchase a piece or create an account.
Payment information is handled by the payment method selected during checkout; Tresslo does not intentionally store full card numbers in the storefront.
Concierge photos and notes only when you choose to submit them through the form.
Device and usage data including IP address, browser type, and storefront interactions to improve performance and detect fraud.

2. How we use your data

Fulfil orders for hair pieces, process payments, and send shipping updates.
Respond to the fit, shade, lace-tone, and product questions included with a concierge request.
Send product releases and care guides when you opt into marketing communications.
Diagnose issues, prevent fraudulent transactions, and meet our legal obligations.

3. Your concierge photos

Photos are used to handle the request for which you submitted them and are not customer stories or advertising consent.
A separate, explicit consent record is required before any customer image can be published.
Contact the configured privacy address below to ask about access, correction, or deletion.

4. Sharing & disclosure

Trusted logistics partners receive shipment details to deliver your order.
Payment processors and tax authorities receive the minimum information required to complete your transaction.
Service providers receive only the data needed for the function they perform, subject to the current vendor configuration and applicable agreements.

5. Cookies & tracking

Essential cookies keep you signed in, persist your cart, and secure checkout.
Analytics (PostHog and Google Analytics 4) help us understand how the site is used so we can improve it — both are consent-aware and off until you accept.
Manage cookie preferences through your browser settings, the banner on first visit, or contact us for help.

6. Data retention & your rights

Order and transaction records are retained according to applicable accounting, tax, fraud-prevention, and legal requirements.
Depending on where you live, you may have rights to request access, correction, deletion, or export of personal data.

7. Contact us

The formal privacy contact address must be configured before production publication.

1. Information we collect

Account details such as your name, email, billing/shipping addresses, and phone number when you purchase a piece or create an account.

Payment information is handled by the payment method selected during checkout; Tresslo does not intentionally store full card numbers in the storefront.

Concierge photos and notes only when you choose to submit them through the form.

Device and usage data including IP address, browser type, and storefront interactions to improve performance and detect fraud.

2. How we use your data

Fulfil orders for hair pieces, process payments, and send shipping updates.

Respond to the fit, shade, lace-tone, and product questions included with a concierge request.

Send product releases and care guides when you opt into marketing communications.

Diagnose issues, prevent fraudulent transactions, and meet our legal obligations.

3. Your concierge photos

Photos are used to handle the request for which you submitted them and are not customer stories or advertising consent.

A separate, explicit consent record is required before any customer image can be published.

Contact the configured privacy address below to ask about access, correction, or deletion.

4. Sharing & disclosure

Trusted logistics partners receive shipment details to deliver your order.

Payment processors and tax authorities receive the minimum information required to complete your transaction.

Service providers receive only the data needed for the function they perform, subject to the current vendor configuration and applicable agreements.

5. Cookies & tracking

Essential cookies keep you signed in, persist your cart, and secure checkout.

Analytics (PostHog and Google Analytics 4) help us understand how the site is used so we can improve it — both are consent-aware and off until you accept.

Manage cookie preferences through your browser settings, the banner on first visit, or contact us for help.